Youll find these alternative methods below: Email us: customer.services@prettylittlething.com, Write to us via post: PrettyLittleThing.com, Heasandford Industrial Estate, Widow Hill Road, Burnley, BB10 2BQ. https://euprettylittlething.intelligentreturns.net/main/landing. Youll get a tracking receipt and you can check the progress of your return at www.doddle.com, Want to know more? More information Courier collection. If you have any problems or forget any information, please contact your bank. } Your refund should be processedwithin 3-5 working days of you dropping your parcel off at your local post office / collection point. EXPLORE OUR RETAILERS . Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Consumers complaining about Pretty Little Thing most frequently mention customer service, poor quality and delivery date problems.Pretty Little Thing ranks 1682nd among Women's Clothing sites. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES? You can contact our Customer Services by clicking "Contact Us Here". 2 Corinthians 9:8 " And God is able to bless you abundantly, so that in all things at all times, having all that you need, you will abound in every good work. Your collection address must be accessible to the courier and there'll need to be someone there to hand over the parcel. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. Don't worry if you've forgotten your password! Pretty Little Things ships to the United States. Delivery Costs. A privacy reminder from PrettyLittleThing, For some areas, you can reschedule your shipping online here -, https://tools.usps.com/go/POLocatorAction!input.action. Still need our help? If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? If youre a customer in the EEA, you get 14 days to cancel your contract with us. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; You must have JavaScript enabled in your browser to utilize the functionality of this website. 12.00 | 20% OFF. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. $10. Youll receive your refund in up to 14 days! Drag the appropriate. If this is the case then we can reasonably decline your refund. Most Hermes Parcel Shop locations are open 7 days a week, with extended opening hours. CAN Standard. Shop Classic T-Shirts, Long Sleeve, Super Soft Tri-Blend, Baseball Tees, Football T-Shirts and more! Beauty products and accessories cannot be returned. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. $15. PRETTYLITTLETHING Stone Label Sweatshirt. Can you return an online purchase to the store? Download your returns label here, and post back to us from your local post office. After this time your parcel will be returned to us. [CDATA[ Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! 5.99. They also do not offer to pay for return shipping, which is rather unique and might be attempting to keep people from returning products. Now you are. link next to the login button and follow the instructions. Make sure to keep your proof of postage! If you do not receive your refund within 2 weeks, you should certainly contact them to see whats happening. If you have misplaced this label, you can download a new one below. Pretty Little Thing does offer what amounts to an exchange policy, but it probably doesnt work the way you think. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Printing a shipping label with a packing flip should be good enough for Pretty Little Thing and proof of your purchase. Have to pay $4 just to get the return label and then make sure you get proof of the return. However, unsuitable items must be returned in 14 days. Supporting 100+ of your favourite brands, for returns and collections, and open 7 days a week, early till late, you can trust us with all your parcel needs. No worries, we offer returns. Pretty Little Thing's Size Chart. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Heres what youve gotta do: If you dont have an account thats ok, you can still return your products. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. Wanna join our gang? 3D Secure is an added layer of security for credit and debit card purchases online. Will PrettyLittleThing refund return shipping? While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. You will be charged $4 for the . Your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point. Items must be returned within 28 days of receiving your order. Get 55% Off sitewide *Excl. If you havent got your returns label dont stress! $14.99. PrettyLittleThing *Unlimited Next Day delivery is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. }); Remember- only one promotional / discount code can be used per order. Make an account here. 10.30. //initially hide all PrettyLittleThing does not have a physical location, so all orders are online and all returns are online only. }); PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). All deliveries are made between 8am and 9pm, 2 - 3 Working Days (If ordered before 9pm). God should be glorified because He rules as the ultimate authority over the universe He created. Click here to find your nearest Hermes Parcel Shop location. Make an account here. This is a 3D Secure payment option that some banks use. Received your PrettyLittleThing garms but arent 100% in love? If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. label that youll need to attach to your parcel. Ships from Fort Collins, CO Meet your sellers Kara Jacobi. This means you can drop off your parcel at your local convenience store - and there are over 5,000 participating stores! Its not clear on their website if they offer the ability to know where your return is and how far along it is in the process. Find out more and where to find your nearest Doddle store here. Items must be returned within 28 days of receiving your order. The increased popularity of the brand in the last number of years has resulted in a rise in those seeking out the Pretty Little Thing return policy. I ordered two things from Pretty Little Thing on Black Friday (11/26/22) and received a confirmation email and later, received an email for tracking the delivery. CAN Standard. Youll need a packing slip, the shipping label, and the items within a waterproof and sealed parcel. A Pretty Little Thing spokeswoman said: "All companies that sell products to customers in California are legally required to comply with California's Proposition 65 legislation. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': Head to the brand's Returns Portal and print off the return label before dropping the package at your local postal service. We've collected the item from the sender. Beauty products and accessories cannot be returned for hygiene reasons. Head to our returns portal 2. Too well dressed to stress? So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find. Please . This payment can be made with either a credit card or PayPal. You will need to pay the actual price to ship your items back. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. Pretty Little Thing carries practically everything, including the latest trends, celebrity . Return the package by using the Post Office counters and obtain proof of postage from the Post Office. PrettyLittleThing *Unlimited Next The parcel is being sorted at one of our National Hubs and will shortly be on its way to your local shipping depot. Need to return? We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Pierced jewellery cannot be returned for health and hygiene reasons. There is no limit on how many times you order. What items cannot be returned to Pretty Little Thing? As soon as we have processed your refund, you will receive an email notification. The better part of this process is that you can simply return the website to place an order instead of going through a different system. You can return your item to us and place a new order to receive the item of your choice. Complete the returns note that came with your parcel and pop it into the parcel with your return. The eParcel Return service costs $6.95. We aim to process your return ASAP, if returning through our Returns Portal your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point but on occasions it may take a little longer. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. Check out our size guide, A privacy reminder from PrettyLittleThing. Please remember to keep your proof of postage. Click here for additional information: www.boohoocapricingsettlement.com. Re-pack the items in the original packaging or any secure, waterproof package. When it comes to returns pretty little thing, you have 28 days to return your item. [CDATA[ By beccaw223 . Please use the contact form below to let us help with your query. You should wait for the email confirmation from PrettyLittleThing. Hermes will attempt the collection between 8am to 8pm, and you'll be sent an estimated 4hr window on the day of collection. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. 3. No stress. For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Their return policy is fairly straightforward about the number of days and the conditioning required for the item. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. If you have any problems or forget any information, please contact your bank. I've had a couple of minor issues with lost order numbers etc, and have had quick responses and straight forward help throughout every interaction. Unfortunately, Pretty Little Thing does not offer free return shipping, so return labels are at your own cost. Bona Fide Masks. Keep an eye on your return tracking. these items can be found all around the map. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': We got you girl. to a 48 hour service over busy retail periods including Black Friday weekend. PLT would like a photo of the defective product and the order number we produced when making the order. Please note the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands. The items need to be unwashed and unworn. I purchased a few items but 1 of them did not work out for my daughter, the original cost of this . Any breach will result in the termination of your membership and no refund will be given. Wanna join our gang? 9.20. 60% Off. Please do not post the package without obtaining a receipt of postage. Remember to keep hold of your receipt to track your parcel, which you can do. Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. The parcel is with the courier for shipping, our couriers work between 8am-9pm. Simply click the 'Forgot your password?' Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. A Canada label can be found here. Re-pack your item(s) in the original packaging with labels and tags still attached. See Also: Next Return Policy Is it 28 Days For a Refund? If this is not available in your area then you will need to contact your local post office. case 'libya': case 'somalia': case 'moldova': case 'russia': case 'ukraine': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; Please . PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Free Shipping. In the interest of hygiene, please do not remove the seal. else{ Still need our help? To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Hit refresh on your wardrobe & discover thousands of this season's must-have trends. The policy is pretty simple. Please keep your orders separate, as returning more than one order in a parcel may delay your refund. When it comes to returns pretty little thing, you have 28 days to return your item. Currently there are these discount codes and offers available for PRETTYLITTLETHING: Up to 70% Off Everything* + Get An Extra 10% Off *Excl. You can return your item to us and place a new order to receive the item of your choice. This is a 3D Secure payment option that some banks use. Youll also want to make sure tags and labels are still attached. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Collections between 8am - 8pm. There's a million things you have to download and tape on the package and you have to pay for the return! With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. Unfortunately, we are currently unable to process exchanges. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Unfortunately, we are currently unable to process exchanges. Bring your parcel to any Doddle store-you can find your most convenient Doddle location here. I WANT TO RETURN A PRODUCT BUT LOST MY SHIPPING NOTE. Make sure to let them know your order number and which items were missing. If you are returning an item to your local . }); Quick and easy returns through our Returns Portal! Your returns label will be included in your parcel but if you need another one don't panic. For UK consumers, the company offers returns at no cost, however, you must get proof of postage in case your product is lost in transit back to the company. If nobody is home to receive the parcel, the shipping company will leave a card saying that they have attempted to deliver, and provide you with details on where the parcel has been shipped to. Remember- only one promotional / discount code can be used per order. Date of experience: 11 January 2023. Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). Your refund should be processed within 14 working days of you dropping your parcel off. PLT discount code for 20 . } Kingwood, TX 77345. The parcel has been booked onto our system but has not yet been collected. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Pretty Little Thing Womens Mini Dress 8 Black Blend - Other. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Expired. JavaScript seems to be disabled in your browser. Now you are. Youll receive a confirmation notification that the return was received. In case you bought shoes, you can only return them if you tried them . 10 Things to Make with Old CDs and DVDs. Please note we do not cover the cost of these returns. * Customers in Malta please note you must return parcel at your local Post Office. finds life, prosperity and . *Postcode restrictions apply to the following UK Postcodes: AB BN BT CA DD DG FK IV KA KW KY M1 PA PH TD GY HS IM JE SW (15-19) TA TD TR(21-25) W1 WC(1-3) ZE(1-3). Your refund should be processed within 14 working days of you dropping your parcel off. jQuery(document).ready(function(){ You must have JavaScript enabled in your browser to utilize the functionality of this website. Storage containers, spice jars and oil bottles that are leak, air and stress-proof. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. We offer FREE RETURNS for UK customers however you must obtain proof of postage just in case your order is lost on its way back to PrettyLittleThing. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully shipped. Orders must be placed before 22:00 Monday-Friday, before 20:00 on Looking for something to do in Fallout 4? Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. As soon as we have processed your refund, you will receive an email notification. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. The portal makes it easy to pay for a return label, print it, and attach it to the package. Please don't hesitate to contact us here if you continue to experience problems. Follow the simple instructions on-site youll only need your order number and email address. This means that once your order has been placed, you will be unable to cancel it. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! There are a couple of other ways to cancel your contract with us. High-waisted, slightly tighter at the ankle with roll-up detail. // Fbi Hrt 60 Minutes, Kristina Niven, Articles P